Knowledge Center

Got Questions? We've got answers.

Sign up for a free account, then go to the Portfolio page. Connect your TikTok account to import your videos automatically, or add content manually using external links. Your portfolio is instantly accessible at creafolio.id/yourusername.

Yes! Go to Settings → Connected Accounts and click 'Connect TikTok Account'. Once connected, your follower count, total likes, and videos will sync to your portfolio automatically.

Go to the Invoices page and click 'New Invoice'. Fill in the brand's details, add your service line items, then download as a PDF or mark it as sent. You can record payments to track what's been paid.

No. Creafolio is a software platform, not an agency. 100% of what you earn from brands stays with you — we charge a flat subscription fee, not a cut of your revenue.

Yes. We use HTTPS encryption, secure password hashing, and HttpOnly cookies for session management. Your data is never sold to third parties. Read our Privacy Policy for full details.

Yes, you can cancel at any time through your account settings. You will continue to have access to your features until the end of your current billing period.

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